In development · Founding member spots open

Stop hiring extra staff just to get Support at Home claims through the Provider Portal

For small home care providers whose claims take days to prepare and still come back queried — without the extra headcount a large provider can afford to add.

Apply for founding access → See how it works

Founding members get early access and a locked-in founding price.

Claimward Concept preview

Claim queue

Every Support at Home claim waiting on review before it goes to the Provider Portal.

Submit batch
Claims ready42
Flagged for review5
Avg. turnaround2 days
  • March batch — Client A.R.Service code mismatch flagged before submission
    Needs review
  • March batch — Client T.N.Checked against claim rules, ready to submit
    Ready
  • March batch — Client S.K.Submitted to the Provider Portal
    Submitted
  • March batch — Client L.P.Checked against claim rules, ready to submit
    Ready

Sound familiar?

What people are putting up with today

  • Providers are required to submit highly detailed, technical claims that don't reflect how care is actually delivered.

  • The claims process through Services Australia is slower, time consuming and not efficient.

  • Small operators do not have the systems or resources to meet requirements.

How Claimward works

Claimward is a claims-prep service built for small Support at Home providers. Send your weekly rostering and service-delivery export in whatever format you already keep it, and a specialist checks every line against Support at Home claim codes, fixes mismatches, and submits the batch through the Provider Portal — the same job a large provider pays several extra staff to do in-house, for a fraction of one salary.

  1. 01

    Send your weekly rostering and service-delivery export, in whatever format you already use — no new system to learn.

  2. 02

    Claimward checks every line against Support at Home claim codes and flags anything that would be rejected or queried, before it's ever submitted.

  3. 03

    The checked batch goes to the Provider Portal on your behalf, so claims go in right the first time instead of coming back months later.

In their words

What people are saying

Real quotes from public reviews and forums, with names removed. None are about Claimward — it isn't available yet.

Providers are required to submit highly detailed, technical claims that don't reflect how care is actually delivered.
Home care provider, The Weekly Source
the claims process through Services Australia is slower, time consuming and not efficient
Home care provider manager, The Weekly Source
Small operators do not have the systems or resources to meet requirements.
Home care provider, The Weekly Source

Founding access

Apply for founding access

Claimward is opening to a small group of founding members first.

  • Early access before public launch
  • A locked-in founding price
  • A direct say in what gets built

Claimward is being built now. Founding members get access first and help shape it. Applying is free and there's no obligation to buy.

Privacy notice: we collect your email (and your answer above, if you give one) solely to contact you about founding access to Claimward. We don't sell or share your information with third parties, and we won't use it for anything else. You can ask us to delete your details at any time by emailing [email protected].

Get involved

Want to be part of Claimward?

Whether you'd invest, sell it or bring know-how from this industry, tell us how you'd like to be involved. We review every message and reply if there's a fit.